BCMS and Fight For Sight at the House of Lords The big news out of Westminster this week was, of course, the resignations of two of the cabinet’s biggest hitters – Boris Johnson and David Davis. I imagine the wood-panelled walls heard some very “...
Post by Liz Jackson
How much can bad service impact a business? And can good service levels actually make your company more profitable? We were visited this week by Jo Causon, CEO of the Institute of Customer Service (The Institute), who gave an inspirational...
We went to Mars last night – well, sort of… On February 22, BCMS, Burges Salmon LLP and Rathbones jointly hosted a dinner event at the fabulous Royal West of England Academy in Bristol. In a beautifully lit Victorian art gallery, we were surrounded...
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